Refund Policy

1. Eligibility for Refunds

At Line Global, we prioritize customer satisfaction and aim to ensure that every transaction goes smoothly. We offer a full refund if you encounter issues that cannot be resolved by our support team. If you experience any problems with our products, please reach out to us within 7 days from the date of purchase to request assistance or a refund.

2. Refund Process

To request a refund:

• Contact our support team through Discord within 7 days of purchase
• Provide your order number and reason for the refund
• Allow our support team to attempt to resolve any technical issues
• If the issue cannot be resolved, a refund will be processed

3. Non-Refundable Items

The following items are non-refundable:

• Discounted or sale items
• Gift cards
• Accidental purchases
• Products that have been used or activated

Please carefully review your order before completing the purchase, as refunds are not provided for errors made during the order process.

4. Payment Method Refunds

Refunds will be processed to the original payment method used for the purchase:

• Credit/Debit Card payments: 5-10 business days
• PayPal payments: 3-5 business days
• Cryptocurrency payments: 1-3 business days

5. Cryptocurrency Transactions

For cryptocurrency transactions:

• Incorrect wallet addresses or amounts may result in lost funds
• Refunds will only be processed if the transaction is verified in our wallet history
• Refund amounts will be calculated based on the current market value

6. Chargebacks and Disputes

Please note:

• Unauthorized chargebacks will result in permanent account termination
• All disputes must be handled through our support team first
• Fraudulent chargeback attempts will be contested

7. Contact Us

If you have any questions about our refund policy or need to request a refund, please contact us through our Discord server. Our support team is available 24/7 to assist you.